Time for a quick brain share.
My years of consulting have harvested some common questions that can quickly get to the point and help you as a consultant, understand what your client is in need of and then hopefully you are positioned to offer solutions to their needs.
Questions for IT
• How is your organization planning to handle the business expansion into new markets, retail locations, and product lines?
• Do you need to own data in private cloud or public cloud?
• What are your 2 biggest pain points?
Questions for CEO
• What are the top 2 or 3 initiatives of your company?
• What the top KPI’s that you use to manage your organization and what are you missing?
• You just acquired a new company what are the 2 biggest challenges of the acquisition?
• How do you view the (IT) dept's strategic role in the business.
• What are the root causes of deficiencies in culture of collaboration , delayed product launches, recruiting and customer service?
• Have you considered outsourcing any business functions?
Questions for the CFO
• What are you top 2 or 3 pain points?
• Is your current cost structure appropriate?
• Any compliance issues or concerns related to reporting and tax?
• What are the difficulties in your month-end close and reporting process?
Questions for VP of Operations
• What are 2 or 3 goals for company operations?
• What level of integration is planned into the current processes?
• Do you feel you have the resources today to accomplish this in the timeline desired?
• Do you or the organization have any preconceived opinions of NetSuite or other ERP solutions
• What are the top KPI’s you monitor to manage the business? Are you getting this information today?
• What do you think is the root cause of the issues?